Terms & Conditions

Last Updated: January 27, 2026

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1. AGREEMENT TO TERMS

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Fresh Fits LLC (“we,” “us,” or “our”), concerning your access to and use of our mobile laundry services and website.

2. SERVICE DESCRIPTION & LIMITATIONS

• Inventory: Fresh Fits LLC does not count every item of laundry prior to washing. Our weight-based or bag-based billing is final.

• Damaged Items: We follow the care instructions on the garment label. We are not responsible for bleeding colors, shrinking, or damage to items that do not have a legible care label.

• Contamination: We reserve the right to refuse service for laundry contaminated with human or animal waste, hazardous chemicals, or bed bugs. If such items are discovered after pickup, they will be returned "as-is" without cleaning, and a service fee will still apply.

3. PICKUP AND DELIVERY

• Unattended Items: If you request "contactless" pickup or delivery, Fresh Fits LLC is not responsible for any items lost, stolen, or damaged while sitting on a porch, in a hallway, or at a designated drop-off point.

• Access: You are responsible for providing access to gated communities or buildings. Failure to provide access resulting in a missed pickup will incur a $20.00 missed-trip fee.

4. LIMITATION OF LIABILITY

To the maximum extent permitted by Nevada law, the total liability of Fresh Fits LLC for any reason, including loss or damage to clothing, shall not exceed five (5) times the cost of the cleaning service fee charged for that specific order. We are not liable for "sentimental value" or "replacement value" of vintage or high-end designer items unless declared in writing prior to pickup and insured separately.

5. GOVERNING LAW

These terms are governed by the laws of the State of Nevada. Any disputes shall be resolved in the courts of Clark County, NV.